Happy New Year (and new accountant?)!
By PaperRocket Accounting, Jan 4 2018 09:00AM
The start of any new year is the perfect opportunity to ring in the changes, and if you find yourself starting 2018 unhappy with your accountant and questioning the service that you are receiving, now is the time to make that resolution and switch!
The main things that you should be looking for in your accountant are the following:
Modern, reliable technology
If your accountant is still living in the 90s and using spreadsheets, or if they are using a software that is clunky or that they themselves are not confident with, then it may be time to switch. Using well established cloud software, such as FreeAgent, is much less time consuming not only for you, but also for the accountant which will leave them with more time to be proactive with the advice that they give.
It’s really important for you to have a consistent point of contact for your accountant. If you find that you are dealing with numerous different people, or that your accountant keeps changing, then it may be time to switch. When you are busy running your own business, the last thing that you want is to be speaking to someone different every time you ring up, or worrying that deadlines may be missed as you get passed from pillar to post.
Reasonable, fixed fee
If you find yourself questioning what you are getting for your money, or constantly being hit with hidden charges or unexpected fees, then it may be time to switch. Of course, there is an element of ‘you get what you pay for’, so simply choosing an accountant because they are cheap is not necessarily going to work out best in the long run. Instead, you would be wise to compare what services you are receiving with what other firms offer and ideally choosing an accountant with a fixed monthly fee.
Confidence in your accountant
It is also very important that you have confidence in your accountant, and that they are accessible. If you find that your accountant is missing deadlines or is difficult to get hold of, then it may be time to switch. You have enough on your plate running your own company and fulfilling your contracts, so the last thing you want is to be feeling like you are having to chase your accountant to ensure that deadlines are met and advice is given. It is also important that your accountant is approachable and on hand to answer any question you have, no matter how big or small.
Ready to make the switch?
So, if any of the above sounds familiar, and you have found an accountants you would like to switch to, it should be pretty straightforward to make the switch. Ideally, switching accountants is easiest if you do so at the end of your company year- however, it is certainly possible to switch before then- just check with your new accountant about how their catch up service works.
Then, it will just be a case of your new accountant contacting your old one to obtain any important documents/information. Depending on the firm, this can take up to a few weeks, but during this time your new accountant should still be able to provide you with their services.
PaperRocket Accounting provide accounting and tax services to professional limited company contractors and freelancers working in the UK.
We offer our clients a choice of four all-inclusive fixed fee monthly packages which cover all of their accounting and tax needs (so no hidden costs or surprise bills!). All of our accounting packages include a monthly subscription for a cloud accounting software subscription provided by the awarding winning FreeAgent.
Each of our clients is given their own dedicated qualified accountant with unlimited access in person, telephone, or by email.
We pride ourselves on our client satisfaction and customer service and were shortlisted as 'Small Practice of the Year 2016' in the AccountingWEB practice excellence awards, as well as FSB Hertfordshire Service Excellence finalists in 2015 and 2016.
To find out how we can help you please get in touch now.